Product Manager

Full Time
Full Remote
About Sofía

We are a proudly Latin American startup, but because we want to reach the whole world we share most of our internal communication and knowledge in English. This is why this section will not be in Spanish, although we love both languages.

About Sofía

At Sofia we want to improve the way millions of people care for their health. We’re first and foremost a health company. We currently offer health insurance plans for individuals, families and companies. Our plans are more complete, simpler to understand and closer to anyone who wants to live a healthier life.

About the role

Join us in transforming healthcare and contributing to Sofia's mission. As a (technical) Product Manager, you play a pivotal role in ensuring we’re pursuing the most important opportunities to push our mission forward, then work very hard to help your product unit to discover, deliver, launch, land and iterate high-quality solutions.

This particular role will focus on one of the most challenging and core parts of our business, our claims processing and reimbursements services. Our vision is to create an intelligent system that can efficiently process and take coverage decisions. This entails building with sensibility around a key moment of truth for users and providers, working closely with the medical and operation teams, and leveraging key technology, like LLMs and other AI/ML techniques, to build an amazingly precise, fast and efficient service.

What you’ll do

  • Continuously discover and validate key opportunities to create unique value for our customers and advance our mission forward
  • Partner with engineering and design to figure out great solutions to those problems, validating ideas and prototypes at a fast pace
  • Deliver, launch, iterate and land these solutions, managing the scope to deliver with high quality and momentum
  • Coordinate and communicate launches both internally and externally to accelerate the time to value
  • Figure out how to structure and scale up our a core part of our product (our claims services) to support Sofía’s growth
  • Stay on top of emerging technologies, like LLMs and other AI/ML techniques, that could help us deliver outstanding experiences

What we’re looking for

Our ideal Product Manager will be relentlessly focused on our users, our business outcomes, highly analytical, comfortable in ambiguity, and has good technical skills.

  • Experience being a Product Manager or building technical products in other roles
  • Has experience partnering with engineering and product design
  • Strong written and verbal communication skills
  • Is systematic, can decompose problems intro tractable chunks and prioritize them clearly
  • Knows how to gather and leverage qualitative and quantitative insights to better understand our user’s problems and business challenges
  • Highly motivated by shipping high-quality technical products
  • Is comfortable being accountable for the success of our product and users

Benefits

Work on an ambitious mission to improve how people take care of their health.

Intentional freedom. We believe in a flexible environment where you have the freedom to make your job match your lifestyle and own those decisions.

A driven and talented team that will challenge you to go further everyday.

Sofía’s Health Plan.

20 flexible vacation days per year + official holidays.

Competitive salary.

About Sofía

We are a proudly Latin American startup, but because we want to reach the whole world we share most of our internal communication and knowledge in English. This is why this section will not be in Spanish, although we love both languages.